General Information

All orders qualify for tax-free, nationwide free shipping within the United States. We ship directly from our U.S. warehouse, ensuring a seamless and cost-effective shopping experience. At Deepself, we are committed to delivering exceptional service and value to our customers, making your shopping experience hassle-free and enjoyable. Shop with confidence, knowing that there are no additional taxes or shipping fees for any orders shipped within the U.S.

  • We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
  • Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.
  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
  • If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
  • We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
  • We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.



Domestic Shipping Information

Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.

Free Shipping on all orders with estimated delivery within 4-7 business days.
Our free shipping method utilizes the most economical shipping options, which may include but are not limited to services available through DHL, USPS, or FedEx.


Total Delivery Time = Handling Time + Shipping Time (+ any holidays)

Handling time: 1-3 Business Days. It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.

Shipping time:  3-4 business days.It is refers to the duration from when the seller hands the order over to the carrier until its delivery to the customer’s address.

Please note:

We are not responsible for the package once tracking shows that the package has left our warehouse.

Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
With this update, all orders are eligible for free shipping within the U.S.


International Shipping Policy

We regret to inform you that we do not accept international orders at this time. Our services are exclusively available for orders within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns, please don't hesitate to contact us for assistance.

Thank you for considering us for your domestic orders.